Term & Conditions

Welcome to www.eclothing.in! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

1.1. eclothing.in is an e-commerce platform located in Surat, Gujarat, India, selling branded clothing products for women, men, and kids worldwide.
1.2. By accessing our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
1.3. All transactions made on eclothing.in are subject to the terms outlined below.

2. Product Information

2.1. We sell branded clothing products that meet high-quality standards.
2.2. While we strive to provide accurate descriptions and images of our products, slight variations in color, design, or fit may occur due to photography or screen settings.
2.3. Product availability is subject to stock levels, and we reserve the right to discontinue any item at our discretion.

3. Pricing and Payment

3.1. All prices listed on our website are in INR (Indian Rupees) and exclude applicable taxes for Indian orders.
3.2. International customers are responsible for any applicable import duties, taxes, or customs charges.
3.3. Payments must be made in full before the processing of any order. We accept payments through secure payment gateways integrated on our website.

4. Shipping and Delivery

4.1. Shipping Charges

  • Shipping Charges apply for all orders within India.
  • International orders incur additional shipping charges based on the destination and weight of the parcel.

4.2. Processing Time
Orders are prepared for shipping within 1 to 3 working days as per stock availability after receiving payment. if products are in production take longer time to ready our team will update accordingly.

4.3. Delivery Time

  • Indian orders are delivered within approximately 4 to 6 working days.
  • International orders are delivered within approximately 6 to 8 working days.

4.4. Delivery Delays
Unforeseen circumstances such as weather, strikes, or customs procedures may cause delays. Eclothing.in is not liable for such delays.

5. Returns and Refunds

5.1. Eligibility for Returns
Products can be returned if they are damaged, defective, or not as described.
5.2. Return Window
Returns must be initiated within 24 hours of delivery.
5.3. Conditions for Returns
Returned items must be unused, in their original condition, and with all tags intact.
5.4. Refund Process
Refunds will be processed within 7 to 15 working days after the returned item is received and inspected. The amount will be credited back to the original payment method.
5.5. Shipping charges for returns are non-refundable unless the return is due to our error.

6. Cancellations

6.1. Orders can be canceled within 12 hours of placing the order by contacting our customer support team.
6.2. Orders that have already been shipped cannot be canceled.

7. Intellectual Property

All content on eclothing.in, including logos, images, text, and designs, is the property of Eclothing.in and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Privacy Policy

8.1. We are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data.
8.2. By using our website, you agree to the collection and use of information in accordance with our Privacy Policy.

9. Compliance with Laws

All customers are responsible for ensuring compliance with their local laws regarding the purchase and import of products from Eclothing.in.

10. Limitation of Liability

Eclothing.in is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

11.Governing Law

  • These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the surat district courts in India.

12. Amendments

Eclothing.in reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.

13. Contact Information

For any queries or concerns regarding these terms, please contact us at:

  • Email: help@eclothing.in
  • Phone: +91- 7046369249
  • Address:  Office 03 to 06, Chamunda Complex Udhana, Surat, Gujarat – India, 394221

By purchasing from Eclothing.in, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for shopping with us!